About Me

Nikolaos Zormpas

Business Leader, Award-Winning & Best-Selling Author

Nikolaos boasts a career in a Fortune 500 environment. Known for his innovative attitude, he is a business champion with longstanding expertise in customer experience management.


“Everything in life is hours of driving. The more you drive your car, the better driver you become!”

– Nikolaos Zormpas

The Golden Recipe

Customer Escalations Management

If you want to provide your clients with great customer service, your company has to be prepared for the most unexpected situations. Learn how, now!

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